软技能是非技术性的技能，如沟通、管理和领导，这些都是成功实践所必需的。这是因为大多数学生对自己的软实力不自信。软技能在求职中非常重要。他们无法有效地沟通，因为他们缺乏自信，英语也不太好。此外，当地的公司也要求英语熟练(The Star, 2011年4月10日)。即使是当地的公司，他们也在寻找有创造力、有创造力、敢于在市场工作中取得成功的毕业生。报告指出，大多数员工都要求员工具备良好的态度、强烈的职业道德、良好的沟通能力、乐于学习和贡献新想法等品质。马来西亚雇主的普遍共识是，马来西亚毕业生虽然在专业领域受过良好培训，但缺乏软技能(Nurita, Shaharudin, Ainon, 2004)。软技能是最重要的技能，这是因为他们必须在面试中清晰、有说服力地沟通。马来西亚教育系统以考试为导向。因此，对于那些完成学业的人来说，缺乏这些技能在任何地方都很常见。在这里，新毕业的学生对这方面有了更多的了解，虽然有一些小小的进步，但挑战是一样的。人们害怕失败或被置于聚光灯下。
Soft skills are nontechnical skills such as communication, management and leadership which are required to successful practice. This is because majority of students are not confident with their soft. Soft skills are very important in securing a job in the job market. They are unable to communicate effectively because they lack confident and have a poor command in English language. In addition, local companies are demanding English proficiency too (The Star, 10 April 2011). Even local company, they are looking for graduates who are creative, inventive and bold to success in the market job.It had stated that most employees require workers to possess qualities such as good attitude, strong work ethics, and the ability to communicate well, a willingness to learn and to contribute new ideas. It has been acknowledge by the general consensus of Malaysian employers that Malaysian graduates lack the soft skills although are well trained in their areas of specialization (Nurita, Shaharudin, Ainon, 2004). Soft skills is the most important skill, this is because they have to communicate clearly and persuasively during the job interviews. Malaysian education system focus to exam oriented. So, for those who complete their studies have a lack of these skill is common everywhere. Here, new graduate are a little more aware about it now and there has been a slight improvement but the challenge are the same. There is a fear of failure or being put in the spotlight.